OZPATH GENERAL TERMS OF SERVICE

Last Updated: 12 March 2026

Operated by: OZPATH PTY LTD (ACN 691355209)

1.1 About OzPath

Welcome to OzPath ("Application" or "App"). OzPath is a mobile application designed to assist international students and prospective visa applicants in Australia by providing:

1.2 Agreement to Terms

By creating an account, accessing, or using OzPath, you acknowledge that you have read, understood, and agree to be bound by these General Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Application.

1.3 Service Tiers

OzPath offers both free and paid subscription tiers. These Terms apply to all users regardless of subscription tier.

1.4 Eligibility

You may not use the Application if:

1.5 OzPath Pro Subscription Service

1.5.1 Service Description

OzPath Pro is an optional premium subscription service that provides users with enhanced features to support their Australian permanent residency pathway planning.

1.5.2 Features Included

OzPath Pro subscribers receive access to:

1.5.3 Subscription Model

1.5.4 What OzPath Pro Does NOT Include

OzPath Pro subscribers acknowledge and agree that the subscription does not include:

1.5.5 Access Requirements

To access OzPath Pro features, you must maintain:

1.5.6 Service Purpose and Limitations

OzPath Pro is designed to complement, not replace, formal immigration advice from qualified migration agents or lawyers. All information, data, and preliminary guidance provided through OzPath Pro features are for informational and educational purposes only.

Users remain solely responsible for:

1.5.7 Subscription Modifications and Termination

OZPATH PTY LTD reserves the right to:

Price changes for existing subscribers will be communicated at least 30 days in advance and will take effect at the next billing cycle.

2. GOVERNMENT NON-AFFILIATION

OZPATH PTY LTD is not affiliated with, endorsed by, or connected to the Department of Home Affairs or any Australian government department or agency. OzPath is an independent service providing information and tools only. All official immigration matters must be conducted through appropriate government channels or with registered migration agents.

The PR calculators, EOI dashboards, visa information content, and other features provided by OzPath are informational tools only and do not represent official government data, endorsements, or guarantees.

3. ACCOUNT REGISTRATION

3.1 Creating an Account

To access OzPath services, you must register for an account. During registration, you may be required to provide:

3.2 Account Information Accuracy

You warrant that all information provided during registration and throughout your use of the Application is accurate, current, and complete. You agree to update your information promptly if it changes.

You acknowledge that the accuracy of any calculations, estimates, or outputs provided by OzPath (including PR points calculations and EOI insights) depends entirely on the accuracy and completeness of the information you provide.

3.3 Account Security

You are solely responsible for:

Any use of your account by another person is strictly prohibited. Unauthorised use may result in immediate termination of your account.

4. DATA COLLECTION, STORAGE, AND SHARING

4.1 Information We Collect and Store

OzPath collects and stores the following data:

4.5 Data Retention and Deletion

4.6 Privacy Policy

For full details on how we collect, use, and protect your information, please review our Privacy Policy available at www.ozpath.au/apprivacy.

OZPATH PTY LTD may update the Privacy Policy from time to time. Material changes will be communicated to you, and continued use of the Application constitutes acceptance.

5. YOUR OBLIGATIONS AS A USER

As a user of OzPath, you agree to:

5.1 Permitted Use

5.2 Account Responsibility

5.3 Prohibited Conduct

You agree not to:

5.4 Commercial Solicitation

Unsolicited commercial advertisements, affiliate links, and other forms of solicitation may be removed without notice and may result in termination of your account. OZPATH PTY LTD reserves the right to take legal action for any illegal or unauthorised use of the Application.

6. AGENT CHAT FEATURE

6.1 Service Description

Agent Chat is a feature available exclusively to OzPath Pro subscribers that facilitates preliminary communication with migration agents registered with the Migration Agents Registration Authority (MARA).

6.2 Agent Registration and Independence

All migration agents accessible through Agent Chat:

6.3 Nature and Limitations of Chat Communications

You acknowledge and agree that:

6.4 User Responsibilities

When using Agent Chat, you must:

6.5 Agent Availability and Response Times

6.6 Privacy and Confidentiality

6.7 Professional Conduct and Complaints

6.8 Platform Liability Limitations

OZPATH PTY LTD expressly disclaims liability for:

6.9 Subscription Requirements

7. EOI DASHBOARD FEATURE

7.1 Service Description

The EOI Dashboard provides historical data and statistical analysis regarding Expression of Interest (EOI) invitations for various visa subclasses and occupations. This feature displays information sourced from publicly available Department of Home Affairs records.

7.2 Data Sources and Accuracy

You acknowledge and agree that:

7.3 Competitiveness Scores and Statistical Analysis

Competitiveness scores and statistical analyses displayed in the EOI Dashboard:

7.4 Limitations and Exclusions

The EOI Dashboard does not and cannot:

7.5 User Responsibilities

When using the EOI Dashboard, you must:

7.6 Service Modifications

OZPATH PTY LTD reserves the right to:

7.7 No Liability for Visa Outcomes

OZPATH PTY LTD is not responsible for:

8. OZPAL AI ASSISTANT

8.1 Service Description

OzPal is an artificial intelligence chatbot assistant available within the OzPath Application. OzPal is designed to assist users with general questions about the Application, its features, and general information about the Australian permanent residency pathway process.

8.2 Nature and Limitations of OzPal

You acknowledge and agree that:

8.3 Immigration Advice

Immigration advice is exclusively provided by MARA-registered migration agents accessible through the Agent Chat feature (Section 6), available to OzPath Pro subscribers. If you require immigration advice, you must:

8.4 Disclaimer

OZPATH PTY LTD expressly disclaims all liability for:

9. PAYMENT AND SUBSCRIPTIONS

9.1 Payment Processing

All payments for OzPath paid subscriptions are processed securely through Stripe. By making a payment, you agree to be bound by Stripe's terms and conditions available at their website.

9.2 Payment Responsibility

You are responsible for:

9.3 Service Fees

OZPATH PTY LTD reserves the right to vary subscription pricing at any time. Existing subscribers will be notified of price changes in accordance with their Service Terms.

9.4 Refunds

OZPATH PTY LTD does not offer refunds for subscription purchases. However, nothing in this refund policy limits or excludes your rights under the Australian Consumer Law. If our services fail to meet a consumer guarantee under the Australian Consumer Law, you may be entitled to a remedy including refund, replacement, or compensation as applicable.

10. INTELLECTUAL PROPERTY

10.1 OzPath Ownership

The Application, its content, design, features, and all related intellectual property (including but not limited to text, graphics, logos, software, code, and trademarks) are owned by or licensed to OZPATH PTY LTD and protected by Australian and international copyright and intellectual property laws.

10.2 Limited License to Users

OZPATH PTY LTD grants you a limited, non- exclusive, non- transferable, revocable license to:

10.3 Restrictions

You may not, without prior written permission:

10.4 User-Uploaded Documents

You retain ownership of any documents you upload to OzPath. However, by uploading documents, you grant OZPATH PTY LTD and its authorised service providers (including migration agents and translators) a limited, non- exclusive license to:

11. DISCLAIMERS AND LIMITATION OF LIABILITY

11.1 Australian Consumer Law

Nothing in these Terms limits or excludes any rights, guarantees, or remedies you may have under the Australian Consumer Law or other mandatory consumer protection laws that cannot be lawfully excluded.

11.2 General Disclaimers

Subject to the above, and to the maximum extent permitted by law:

11.3 No Immigration Advice Guarantee

OZPATH PTY LTD expressly disclaims all liability for:

You acknowledge and agree that:

11.4 Third-Party Services and Agent Conduct

OZPATH PTY LTD is not responsible for:

11.5 Limitation of Liability

To the maximum extent permitted by law, OZPATH PTY LTD's total liability for any claims arising from or related to your use of OzPath (including use of the EOI Dashboard, Agent Chat, or any other feature), whether in contract, tort (including negligence), statute, or otherwise, shall not exceed:

11.6 Exclusion of Consequential Damages

To the maximum extent permitted by law, OZPATH PTY LTD shall not be liable for any:

This exclusion applies regardless of whether OZPATH PTY LTD was advised of the possibility of such damages.

11.7 Your Responsibility

You acknowledge that:

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless OZPATH PTY LTD, its affiliates, officers, directors, employees, agents, contractors, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable legal fees), arising from or related to:

13. ACCEPTABLE USE POLICY

13.1 Prohibited Uses

In addition to the prohibitions set out in Section 5.3, you specifically agree not to:

14. ACCOUNT TERMINATION

14.1 Termination by You

You may terminate your account at any time by deleting your account through the Application settings. If you have an active paid subscription, termination terms (including any applicable refunds) will be governed by your Service Terms.

14.2 Termination by OZPATH PTY LTD

OZPATH PTY LTD may suspend or terminate your account immediately, without prior notice, if:

14.3 Effect of Termination

Upon termination:

15. COMPETITOR USE PROHIBITION

If you are in the business of providing similar services to OzPath for commercial gain (whether to business or individual users), you are considered a competitor and are prohibited from using or accessing the Application or any of its content.

If you breach this provision, OZPATH PTY LTD will hold you fully responsible for any losses sustained and accountable for any profits derived from such breach.

16. DISPUTE RESOLUTION

16.1 Compulsory Process

Before commencing any legal proceedings (except where urgent interlocutory relief is required), the parties must follow this dispute resolution process.

16.2 Notice of Dispute

A party claiming a dispute must provide written notice to the other party detailing:

16.3 Negotiation and Mediation

Upon receipt of a dispute notice:

The parties must endeavor in good faith to resolve the dispute within 28 days through negotiation or other mutually agreed means

If the dispute is not resolved within 28 days, the parties must either:

16.4 Mediation Terms

16.5 Termination of Mediation

If the dispute remains unresolved 2 months after the start of mediation, either party may request the mediator to terminate the mediation process.

17. GOVERNING LAW AND JURISDICTION

18. GENERAL PROVISIONS

18.1 Changes to Terms of Service

Please be aware that we may change these Terms of Service in the future. We may modify these Terms at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website, within the Application, or via notice to your registered email address. Material changes that significantly affect your rights or obligations will be communicated to you via email or in- app notification at least 14 days before taking effect. Your continued use of OzPath after such modifications constitutes your acceptance of the updated Terms.

If you do not agree to any modifications, you must immediately cease using the Application and may cancel your subscription in accordance with Section 14. Please check back from time to time to review these Terms of Service.

The "Last Updated" date at the end of these Terms indicates when the most recent changes were made.

18.2 Entire Agreement

These Terms, together with any applicable Service Terms, Privacy Policy, and other policies referenced herein, constitute the entire agreement between you and OZPATH PTY LTD regarding your use of OzPath.

18.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

18.4 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. OZPATH PTY LTD's failure to enforce any right or provision shall not constitute a waiver of that right or provision.

18.5 Assignment

You may not assign or transfer these Terms or any rights granted hereunder without OZPATH PTY LTD's prior written consent. OZPATH PTY LTD may freely assign these Terms without restriction.

18.6 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and OZPATH PTY LTD.

18.7 Contact Information

For questions, concerns, or notices regarding these Terms, please contact us through the contact details provided on our website.

19. ACKNOWLEDGMENT

By creating an account or using OzPath, you acknowledge that:

OZPATH PTY LTD

ACN 691355209

Sydney, New South Wales, Australia

Last Updated: 12 March 2026